GoldStarVA
About us
The work behind the person you hire.
A client meets one Virtual Assistant. Behind that Virtual Assistant there is a recruiter who ran the gates, a manager who stays with the account, and a team that handles everything an employer would otherwise have to.
Philippines Remote by design Two weeks to placement
What we are
A staffing agency. Not a marketplace.
Nobody here browses a directory of profiles and hopes. Every placement runs the same two weeks and ends with a client choosing a person they have spoken to.
GoldStarVA recruits, vets, employs and supports remote Virtual Assistants in the Philippines, and places them with businesses that need the work done without taking on the overhead of doing it themselves.
We are also a marketing team. The CRM that comes with every engagement is ours, and when a client needs campaigns, sequences or automations built inside it, our own people build them rather than pointing at a help article.
The part clients tend to notice later is the part they never see. Recruiting, contracts, payroll, HR and the day something goes wrong all sit with us. Nothing lands on their books.
Behind every placement
- 01A recruiterRuns every candidate for the role through the same five gates, in the same order.
- 02A Client Success ManagerStays with the account after the placement. One accountable person, not a ticket queue.
- 03An automation specialistIn house, for scoped builds inside the client's CRM.
- 04A marketing teamFor the campaigns and sequences a Virtual Assistant alone would not be expected to build.
What we hold to
Four things we will not trade.
These are not values on a wall. Each one costs us something, which is the only reason they are worth printing.
You choose the person
We shortlist. The client decides. We do not assign anyone to anyone, which means we carry the cost of a full week of vetting before a client has committed to a name. We would not run it any other way.
A no at any gate is a no
Five stages, always in the same order, and a candidate who fails one does not proceed because the role is urgent. We would rather send four finalists than pad a list to six.
The people we place are employed, not gigged
Contracts, payroll and HR sit with us. A Virtual Assistant here has a manager, a process for when something is wrong, and somewhere to raise it. When a client gives a raise, it passes through in full and our margin does not grow with it.
We stay after the placement
A Client Success Manager is not a handover, it is an ongoing cost we carry for the length of the engagement. If the fit is ever wrong, we place again at no charge to the client.
The people we place are the point of the company, not its inventory.
A Virtual Assistant who is paid properly, managed properly and treated as a professional does better work than one who is not. That is not a sentiment, it is the whole business model. A client who is happy nine months in is a client who was placed with someone who wanted to stay.
They work the client's hours from their own time zone, they are dedicated to one business rather than shared across several, and they are employed by us, not contracted by the hour.
Thinking of joining?
We hire for the roles our clients ask for, and we put every applicant through the same five gates regardless of who referred them. If that sounds like the kind of place you want to work, the applications page is where to start.
Start here
Tell us what to take off your plate.
One call to tell us what you need done. Two weeks to meet the people who can do it.